How do your computers stay cool without a fan?
We utilize a set of internal heat pipes and case heat sinking to allow operation under all conditions without use of a conventional fan. No Fan! No Kidding!
Is your computer truly self contained?
Yes! There are no external boxes to connect. All components are in one handheld package
What are the available options?
ANYTHING! We offer wireless card plug interface, USB ports for peripherals, modem port, Ethernet interface, ….. and more! Since we design and manufacture ourselves, we can adapt the DuraTab products for any application.
Why make it in the USA?
Simple – we control the design, manufacturing, and service. More importantly, it assures the highest quality. No cut corners, no cheap substitutes.
How can I mount it?
Anywhere and anyway. The optional M33 Dock is 1” thick dock/replicator that complies to the 75mm VEAS hole mount standard. The M33 dock provides power, USB, Ethernet ports and provides easy mount/dismount of the M33 tablet computer. We offer a wide variety of mounting solutions and installation services. And best of all, we provide a handy folding carry handle so that you can grab it and take it anywhere!
How long does the battery last?
Depending on peripherals used, the battery life averages 6 to 8 hours between charges. An intelligent display shows battery charge level for easy monitoring.
Do I need a stylus to use the touchscreen?
Absolutely not! Use your finger or a stylus to input data
Is it compatible with my software?
Yes. The DuraTab series is a full Windows XP loaded machine. Use any compatible software without limitations.
What kind of power power can I draw from the USB 2.0 ports?
DuraTab’s M33 fully complies to the USB2.0 requirements The USB 2.0 specification provides a 5 V (volts) supply on a single wire from which connected USB devices may draw power. The specification provides for no more than 5.25 V and no less than 4.75 V (5 V±5%) between the positive and negative bus power lines. Initially, a device is only allowed to draw 100 mA. It may request more current from the upstream device in units of 100 mA up to a maximum of 500 mA.
If a bus-powered hub is used, the devices downstream may only use a total of four units — 400 mA — of current. This limits compliant bus-powered hubs to 4 ports.
Some USB devices draw more power than is permitted by the specification for a single port. This is a common requirement of external hard and optical disc drives and other devices with motors or lamps. Such devices can be used with an external power supply of adequate rating; some external hubs may, in practice, supply sufficient power. For portable devices where external power is not available, but not more than 1 A is required at 5 V, devices may have connectors to allow the use of two USB cables, doubling available power but reducing the number of USB ports available to other devices.
All USB ports on both the M3 and the dock can supply 500 mA of power to connected devices. Note, however some devices may draw more than 500 mA, especially devices with motors (CDROM drives, Hard Disks, Floppy Drives, Printers, etc.).
Can I change the functioning of the power button?
The function of the power button on the M3 can be modified in the Windows XP Power Management settings screen. In the “ADVANCED” tab the bottom half contains a setting for “When I press the power button on my computer:”. You may want to that to “Do Nothing” if it is often inadvertently pressed. The power button emulates a reset button if you hold the button for 5 seconds, then Windows is over-riden and power to the processor is shut off. If the computer is in standby or hibernate mode windows will resume when the button is pressed. The power button will turn the computer on, if it is off.
Can I remove the Sigmatel Audio Icon from the Windows Task Bar Notification Area?
You can remove the Sigmatel Audio icon from the Notification Area of the Task Bar by editing the registry and deleting the following key: HKey_Local_Machine/SOFTWARE/Microsoft/Windows/CurrentVersion/Run/sttray.
How can I tell if the Dock Ethernet port is working properly and how can I tell if a device connected to the dock Ethernet port is working?
How the Dock Ethernet Ports show in the windows notification area: windows “cable unplugged” notification is a misnomer, if you plug and Ethernet cable into a computers Ethernet port there will be no notification of any kind, unless there is a fully functioning Ethernet device on the other end of the cable. What windows is telling you is that it is able to communicate with a fully functioning Ethernet device on the other end of the cable. Therefore, using a ping command from the command line will give you the same feedback if you need to test an Ethernet device attached to the Dock Ethernet ports. From the command line type “ping ipaddress”. For example “ping 192.168.0.1”
How can I change the computer name and organization that shows up in the System Properties, General Tab?
[Start] [Run] [Regedit]
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
Modify/Create the Value Data Type(s) and Value Name(s) as detailed below.
Data Type: String Value // Value Name: RegisteredOrganization
Data Type: String Value // Value Name: RegisteredOwner
Setting for Value Data: [ Modify the Values to Reflect Current Information]
Exit Registry and Reboot
Can I change the Dock serial port to another number besides COM1?
The serial port can be set to any com port as desired:
- in the BIOS set up COMPONENTS/COMM PORTS set COM A to COM3
- in Windows Control Panel/System/Hardware/Device Manager/Ports/COM1/Port Settings/Advanced/COM Port Number to COM3
- you may need to reboot for all the changes to take effect
What is your warranty?
3 years parts and labor. No excuses. If it fails, we fix it FREE
Where can I see the DuraTab products?
We participate in numerous trade shows and have a large representative network through which you can arrange a demonstration. Contact us at 781-792-2725 or email us.
